Advice
Article
Great Service is Linked to Strong Leadership by Debra Schmidt
There's a famous story about a group of visitors to Disney. They
were walking in the Magic Kingdom when they saw a gray-haired man
walk out of his way to pick up a piece of litter. One person in the
group approached the man and asked, "How many custodians are there
here?" The man replied, "45,000". The guest was surprised at so
many.
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